CONÇU POUR UN MEILLEUR SERVICE CLIENT

luniat connecte vos données produit à chaque canal — chatbot, magasin, e-mail et panier — dans un seul workflow.

Document
+ 30 more

Connectez vos données

Chaque boutique qui rejoint obtient un catalogue structuré. Flux PIM, fichiers de stock, données fournisseurs et CSV — en minutes, pas en semaines.

Que souhaitez-vous faire ?
Sources
Web search
Catalog search
Database search

Search across all channels

Staff search via the in-store chat — and pick a source per query. Your own catalogue, supplier data or the entire web.

Online
Type a message…

Chatbot on your website

A widget that answers product questions using your catalogue as the source — suggests alternatives, adds to cart, and hands over to staff when needed.

SEE LUNIAT IN ACTION

From catalogue to customer answer — in 39 seconds.

No sign-up, no details required. Just a look at how it works.

luniat

Your staff know everything about every product.

for stores that sell products

Files & data
Drop your PDFs here
Manuals, catalogues, supplier data
Product_Catalogue_2026.pdf
Product_Catalogue_2026.pdf
Home

Hi Nico,

this is your store workspace.

Sources
Home
Which Shimano groupset fits a 2024 Trek Domane SL5?
Sources P Product_Catalogue_2026.pdf
luniat

Want to see how it works with your product range?

luniat.se FOR STORES THAT SELL PRODUCTS
READY-MADE WORKFLOWS

Four channels, one knowledge base.

Every workflow shares the same catalogue and the same tone of voice. Activate one — or all — and build on top with your own.

/ 01

Web chatbot for customers

Embed a widget on your website. Customers ask about products, materials and delivery — luniat answers using your catalogue as the source.

Website Catalogue + web Reply to customer
/ 02

Chat en magasin for staff

A search interface for the shop floor where staff ask questions and pick a source per query — your own catalogue, supplier data or the entire web.

Staff Source picker In-store answer
/ 03

Email response with product knowledge

Incoming emails are matched against your catalogue. luniat drafts a reply for staff to approve and send — or runs autonomously on simpler questions.

Email Catalogue match Draft → reply
/ 04

Cart building & upselling

When a customer asks for multiple products, luniat builds an entire cart at once — with complete kits, alternatives and quantities.

Request Cart builder Ready to buy
BUILD YOUR OWN WORKFLOWS

Build your own — no code needed.

Add a trigger, connect sources, rules and channels. All on the same surface — so you can respond to exactly what your store needs.

See the templates →
Trigger New email enquiry support@store.com
Source picker Own catalogue + web search
Condition In stock? yes / no
Action Draft email reply → inbox
Action Build cart 3 SKUs
TRY IT YOURSELF

Describe your manual work. Get suggestions instantly.

Write down a task that eats up time every week — and luniat will generate three concrete automation suggestions in 30 seconds. Free. No email required.

Describe your problem · 3 suggestions in 30 seconds · free

Or analyse your website if you run an online store

One catalogue. Every channel. One workflow.

20 minutes — we connect your catalogue, set up your first workflow and show you the results live.

Réserver une démo Nous contacter